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Popular Questions

Prior to cleaning, our trained cleaning technicians treat stubborn stains and tough spots with special solutions in order to eliminate as many stains and spots as possible. Usually, a professional cleaning company won’t be able to remove all stains and spots, but they will use formulas and experience to remove what general cleaning can’t. In the event that stains, or spots are determined to be permanent, a cleaning technician should discuss other options with you before completing the job.

Drying times vary depending on a variety of factors, including how much cleaning is needed, humidity, carpet thickness, and central heating. In commercial-grade truck-mounted systems, powerful vacuums reduce drying times significantly. In most cases, clients report that their carpets are completely dry within one or two hours. It’s generally a good idea to plan around the 2 hour mark.

Regular vacuuming is one of the best maintenance activities you can do on your own. However, most vacuuming is done too quickly, and even the best vacuums can’t be as effective when done too quickly. Allow your vacuum to lift the carpet pile, agitate it, and remove soils. The majority of soils are dry and can be effectively removed if vacuumed promptly and correctly. Staining can be prevented by treating spills as soon as possible. The carpet cleaning technicians should recommend when your next professional cleaning should take place before leaving your home. Keep your carpets looking fresh for years to come by following their suggestion and your carpet manufacturer’s requirements.

Professional carpet cleaners are trained to use the latest and most effective cleaning products and solutions available. While home cleaning products are safe for children and pets when completely dry, it’s wise to keep them away during the cleaning process. To minimize the possibility of an accident, keep children and pets away from vehicles and machinery.

Sofas, tables, and chairs are usually moved by cleaning technicians. Cleaning technicians usually move items such as sofas, tables and chairs. In general, large, heavy or delicate furniture, such as beds, dressers, pianos, grandfather clocks, and other items that can be moved, are not included in the estimated price and need to be arranged ahead of time. Before the cleaning technicians arrive, move all the small items and breakables from the furniture you wish to move.